The Nigerian banking industry recently experienced the greatest shakeup since the consolidation exercise of 2005 with the central banks’ announcement of key
reforms aimed at promoting growth and sustainability within the sector.
Innovation and advancements in technology led to the development of mobile phones which could be classified as perhaps the most significant investion in the last three decades.
The fact that Nigeria has potential is no new news to anyone. However, the challenge is making that potential a reality. How do we reconcile our current realities with the promise of the future?
Nigerian companies continue to struggle with the human resource challenge which is reflected in the high employee churn rates across industries, the delivery of poor quality service as a result of the in-competence of employees, and a pool of ill-equipped graduates and job seekers to choose from.
The expansion of the Nigerian economy as a result of in-creased trade and interaction with the global economy has resulted in the diversification of products and services sold within local markets
The global recession that began in 2008 has given the concept of “risk management” more visibility as a critical success factor for all organisations. In West African banks, risk management is usually limited to managing credit risks. This article discusses a holistic and practical approach to an effective risk management system.
An efficient business process increases the profitability and growth of an organization while reducing cost and turnaround time.
By focusing on innovation and implementation of sound strategic plans, players have the potential to claim significant portions of the market
Over the years, banking has evolved from the traditional model of customers queuing for services in banks to modern day banking where banking services can be reached through internet
Customer retention takes more than a one-time offering of quality service but a consistent delivery of an excellent customer experience. Such experiences help in building the loyalty that any business desires from its customers
With a well formulated strategy, that leverages on strengths and limits the exposure to operational and market risks, one can build a successful Oil and Gas business
Airline operators in Nigeria are taking advantage of the internet revolution, as all seven major operators currently have functional websites where passengers can carry out certain functions including making enquiries concerning flight schedules, making bookings and also paying for their tickets in most cases.
Studies have shown that banks that focus more on the traditional mode of banking i.e. the brick and mortar model, which requires many layers of processing e.g. issuance, processing and reconciliation of checks and other paper-based transactions, compared with those that transact majorly via electronic channels, tend to record higher operating costs
As several countries around the world attempt to revitalize their public administration and make it more proactive, efficient, transparent and service oriented, governments are now becoming more innovative in their practice. One of the ways through which the innovation is reflected is through deployment of appropriate ICT for service delivery to citizens.
The challenge to improve profitability and sustain growth amidst of the cloud of uncertainty that currently hangs over consumption remains the primary obstacle that operators are trying to surmount
Risk is a phenomenon that all businesses, regardless of the industry they operate in, must confront.
With over 75% of its 92 million hectare landmass being suitable for crop cultivation, Nigeria has all the resources to position itself as one of the world’s leading exporters of agricultural produce.
For organisations that intend to effectively compete in the global landscape, they need to devise a tactical way of improving their overall efficiency through the use of innovative processes. Studies have shown that the chances of survival for companies that understand their market trends and devise creative methods of improving operational efficiency through innovation are [...]
The need for an environment that encourages optimal productivity cannot be overemphasised as productivity is one of the most important remedies to economic retardation.
For several decades, Nigeria’s petroleum sector has provided essential commodities that play the crucial role of fuelling the nation’s economy.
The relevance of employee motivation to the failure or success of any business must not be undermined because studies have revealed that without a motivated workforce, many operations that involve personnel within the business such as overall productivity, morale, profits and efficiency can fail
With a projected population of 1.4 billion by 2025, Africa will be a market almost as large as the combined markets of the Americas and Europe, currently at 1.8 billion. Organizations that intend to remain relevant in the consumer goods space cannot afford to ignore the so-called Dark Continent’s growing markets. With a compound annual [...]
Ghana’s commercial vibrancy follows economic reforms initiated to revamp the country’s economy. With ongoing reforms designed to revitalize the economy and create an enabling environment for investors, Ghana’s economy could be the fastest growing in sub-Saharan Africa. This projection hinges on the fact that Ghana is in a position to register strong economic growth with [...]
Following airplane crashes in 2005 and 2006, the Nigerian aviation industry sought to regain the confidence of air travelers by recapitalizing Nigerian airlines in 2007. However, the 2008 global financial crisis caused a decline in air travel as business and leisure travelers reduced their spending. With a steady recovery from recession since then, the Nigerian [...]
For many years, the country has experienced a continuing decline in the healthcare sector and currently underperforms when compared with equivalent sectors of other developing countries. Budgetary allocation and per capita government expenditure on healthcare has also remained low when compared with per capita government expenditure in more developed countries. In the 2008 appropriation at [...]
The production level of sesame seed has steadily grown over the last decade and projections indicate that its production will see further growth over the coming years. Sesame is produced in about 65 countries of the world. The production of sesame seeds in the world is dominated by a few countries that lie in the [...]
With a growing population currently sitting at 160 million, Nigeria’s telecommunication market (which has continued to remain the top priority for investors in the telecoms market) is estimated to be sitting at 106 million active lines with an installed capacity of over 189 million lines. This is the largest telecoms market in Africa. According to [...]
Nigeria is largely perceived as an underdeveloped country. Since its independence in 1960, Nigeria has made several failed attempts at rejuvenating the power sector. The country is a nation blessed with numerous natural resources – both human and natural resources – including: oil, gas, water and coal (all of which are needed for power generation); [...]
The state of health and general well being of a nation’s population has oftentimes been identified as a critical success factor towards achieving economic viability. To ensure the prioritisation of citizens’ healthcare needs, quality healthcare has been identified as a fundamental human right. With this in mind, many countries have continually explored ways of providing [...]
Nigeria’s healthcare sector has been considered to be very poor by any standard for almost two decades. Has this been due to a lack of manpower, resources, infrastructure or government funding? The training received by our Nigerian doctors from our institutions between the 60s and 80s were of comparable standards to any other reputable international [...]
Aerotropolis is a concept that describes building cities around an airport with the aim of connecting workers, suppliers, executives, and goods to the global marketplace. The Aerotropolis consists of an airport city; clusters of aviation linked businesses and associated residential development. Download the entire publication here
Agriculture is predominantly practised in the rural areas of the country; hence, there is the need to ensure that farmers in the rural areas get access to farm input such as fertilisers, seeds and information to enhance their productivity. In view of this, in July 2012 the federal government introduced the Growth Enhancement Support Scheme [...]
It has been proven that organisations’ attainment of goals can be largely attributed to the efforts of management in offering solid leadership and supporting a proper organisational mix. In complementing these components, efficiency is becoming more and more important. Time, effort and cost come together to ensure efficiencies in organisations, however these components are often [...]
In each and every area of business, organizations rely on their employee’s experience, know-how and skill sets for smooth functioning operations. One of the greatest values an employee provides to a business is that of their accumulated knowledge, or human capital. The actual cost of replacing an employee is far more expensive than the price [...]
The growth in middle class in Nigeria follows the rise in the country’s national income. For instance, Nigeria’s Gross Domestic Product (GDP) increased five times from $46 billion in 2000 to $247 billion in 2011, while GDP per capital has increased to about $1,600. Similarly, the country’s population has increased by about 33% during the [...]
Small and medium enterprises (SMEs) play an important role in the development of a country: they form the backbone of modern economies and are crucial engines for development in their role as seedbeds of innovation, efficient producers and employers of labour. The Missing Middle is the financing gap in emerging markets that lies above micro-finance [...]
The growth of Internet usage in Nigeria continues to increase, recording a growth rate of over 90% between 2000 and 2008. While businesses in Nigeria are reported to have online access with opportunity for e-commercial activities, customers in the country tend to access business websites only to source for information; they continue to make purchases [...]
In a country of over 160 million people, with an adult population of about 87.8 million, the banking sector can only boast of 22 million bank accounts; meanwhile, more than 50 million people who have mobile phones lack access to basic banking services. Many low-income earners save and transfer money either through friends, families or [...]
In this era of globalization, technological change and increasing information, e-learning is becoming an integrated part of the education process; it is now a necessary tool for preparing people to participate in the technologically driven global environment. E-learning covers a broad spectrum of electronic based learning such as computer-based training, web-based training or Internet-based training. [...]
Despite its importance, less than 1% of Nigeria’s GDP is spent per annum on waste management and water supply (below the recommended standard of 3% to 5% of national GDP). Nigeria has over 35% of her population living in cities with a growing urbanization rate of about 7% per annum; less than 10% of the [...]
A taxpayer is required to fle returns for the preceding year within 90 days of the end of the year. Monthly payments of Pay As You Earn (PAYE) tax liabilities are to be made on or before the 10th day of the following month (e.g. January tax is to be remitted by the 10th of [...]
Hospitals and health institutions dedicated to the delivery of quality service are pivotal to a society’s health as well as its economy. It is a widely known fact that the state of a country’s general health is directly related to the performance of the economy. For this reason, performance in hospitals needs to be monitored [...]
Traditionally, the provision of public infrastructure and services has been the sole responsibility of the government. In both developed and developing nations, facilities such as roads, railways, water works, ports and hospitals were fully financed, controlled and supervised by the government. The implementation of public projects was purely dependent on the availability or allocation of [...]
In Nigeria, the use of food seasoning has undergone an evolution over recent years. Prior to the introduction of packaged food seasonings, households made use of indigenous seasoning items that were particular to various cultures—Yoruba: Iru (locust beans), Hausa: Dadawa, and Igbo: Ogiri. Cubed seasoning remains a major source of seasoning for many Nigerian households. [...]
After grappling for several decades with the challenge of unreliable power supply, Nigeria recently started privatising its power sector. The privatisation process, which essentially involved transfer of generation and distribution companies’ ownership to private entities along with the transfer of management and operations of transmission to private sector experts, is expected to deliver significant improvements [...]
Nigerian banks are perhaps in the midst of the most challenging times since the capitalisation reforms of 2005 and the credit risk reforms of 2010. Banks are wrestling for low-cost deposits, forced to consider innovative ways to offer differentiated products and to attract retail customers. This situation is causing many bank executives to critically assess [...]