Strategic Leadership in Healthcare Management
Future-proofing Healthcare Management in Nigeria.
FROM
1st
JULY
TO
3rd
JULY
3 DAYS
5 TUTORS
7 LEARNING MODULES
Workshop overview
Build Efficiency in Healthcare Management
Workshop overview
Build Efficiency in Healthcare Management
The workshop will delve into key areas such as strategy formulation, innovation implementation, visionary leadership, patient-centered care, and organizational transformation. Participants will engage in interactive sessions, case studies, and group exercises to apply concepts directly to their respective healthcare assets. The program will culminate in practical steps for transformation, ensuring attendees are equipped to drive positive change and innovation within their organizations.
The Strategic Leadership and Innovation in Healthcare Management workshop is a comprehensive 3-day program designed to equip healthcare professionals with the necessary strategic thinking, leadership skills, and innovative approaches essential for effective healthcare management in today’s dynamic landscape.
Course breakdown
Meet the faculty members
Course breakdown
A 3-day workshop packed with insights and strategies to elevate your establishment.
Day 1
JULY 1ST, 2024
- Introduction to strategy, strategy model and strategic thinking.
- Introduction to innovation.
- Strategy, strategic thinking and innovation in healthcare/healthcare management.
- Applying strategy, strategic thinking and innovation in healthcare management – LILY HOSPITAL case study.
Past, present and future trends in healthcare delivery and management hinged on:
People
Products (e.g. telemedicine)
Processes & protocols
Systems (e.g. technology, health information systems, cyber security, etc)
Biomedicals
Evolving healthcare management ecosystems.
Day 2
JULY 2ND, 2024
-
Introduction to Visionary Leadership
-
Vision casting
-
Emotional intelligence
-
Conflict resolution
-
Crisis management
-
Business development
-
Partnerships and collaborations
-
Community development and engagement
Empathetic leadership
Healthcare management and leadership models (private – e.g. Lily Hospital, Public – e.g. reference from the commissioner and PPP – reference Edo Specialist Hospital)
The evolution of an effective healthcare management organisational structure
Ethical leadership in healthcare management
Stakeholder management in healthcare, i.e.
Stakeholder definition and importance
Stakeholder identification and mapping
Stakeholder management
Stakeholder engagement
Day 3
JULY 3RD, 2024
- Understanding patient-centred care
-
-
-
Who they are, needs, fears and aspirations
-
Patient journey
-
Patient experience components, examples and management (application of strategy and innovation)
-
Patient-centred care enablers
-
Feedback and complaint management
- Evaluating, measuring and improving patient experience
-
-
-
Assessing current state (a reference to pre-workshop assessment sheet per organisation) – group discussions & exercise
-
Practical steps to transformation visioning, goal setting and statement definition — group exercise & exercise
-
Employee experience management
-
Transformation monitoring and evaluation, communication and reporting
-
Rewards, recognition and storytelling
-
Healthcare service scape
-
Community outreach/engagement
Training Is Accredited by the WCI
